Shipping policy
Processing Time
Orders are typically processed within 1–2 business days (Monday–Friday). Orders placed on weekends or holidays will begin processing the next business day.
During product launches, promotions, or peak seasons, processing times may be slightly extended.
Shipping Time
Standard shipping within the United States typically arrives in 3–5 business days after your order ships. Delivery times may vary depending on location and carrier delays.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time — these will be clearly shown on the website.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Shipping Carriers
We ship using trusted carriers such as:
- USPS
- UPS
- FedEx
Carrier is selected based on fastest and most reliable delivery.
Incorrect Address Disclaimer
Please double-check your shipping address at checkout. Syntek Outdoors is not responsible for orders shipped to incorrectly entered addresses.
Lost or Stolen Packages
Syntek Outdoors is not responsible for lost or stolen packages marked as delivered. If this happens, please contact the carrier directly with your tracking number.
Damaged Orders
If your order arrives damaged, please contact us within 5 days of delivery with photos and your order number. We’ll make it right.
Questions
For any shipping questions, contact us at:
sean@rackulator.com
